Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,389

members

982

online

29,131

topics

Top

Body of emails won't download

Frequent Visitor

Body of emails won't download

I have to reinstall the Xfinity Connect app on my iPad on a daily basis.  Body of emails load for about a day and then stop. The email subject shows on the list, but the message itself won't load and the circle just keeps turning and turning. Once I delete the app and reinstall it, all the messages appear for about a day and then the whole process starts again. Checked all my settings and they seem to be fine. Using imap now instead of Pop3. Selecting "email" on Xfinity's homepage works just fine, but is rather generic when compared to the Xfinity Connect app.

 

Any help would be appreciated.  Thanks so much.

 

Legality

 

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 256 views
  • 0 kudos
  • 1 in conversation