Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,843,458

members

497

online

36,397

topics

Top

Adjusting your email spam filters

New Poster

Adjusting your email spam filters

Folks, 

 

Looking for some help. To get a message from a particular group, it stated that I need to: Please adjust my email spam filters to accept email from this address. Where would I go to do this? Thanks for the help.

 

Email Expert

Re: Adjusting your email spam filters

There is nothing you can adjust in the spam filters.  You don't have access to them.  You need to call Comcast security and see if there is a blocking issue for that sender's domain-------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

New Poster

Re: Adjusting your email spam filters

Thanks, appreciate the help.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 273 views
  • 0 kudos
  • 2 in conversation