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Account Hacked or a Bug???

New Poster

Account Hacked or a Bug???

For some reason, every time I sign in to my account, the name and email in the corner keeps changing. This is what it has been showing me. Is this a known issue, or am I being hacked??? Never had this before.

 

 

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Email Expert

Re: Account Hacked or a Bug???

It's a bug.  It's a known problem and has been going on for some time now.  The Comcast engineers can't seem to get a handle on it, but they say they are working on it.  Mine does the same thing.




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Re: Account Hacked or a Bug???

Latoque wrote:

It's a bug.  It's a known problem and has been going on for some time now.  The Comcast engineers can't seem to get a handle on it, but they say they are working on it.  Mine does the same thing.



Mine too.  Every time I sign in, the upper right corner greets me with a variety of different Comcast users' names.  

 

For ages it has simply addressed us as Guest, and people have been complaining about that, but this is even worse.

New Poster

Re: Account Hacked or a Bug???

Ok, good. Well, not good. But good that it's just a dumb Comcast issue  I called them too, and after being on hold or transferred for like 30min, they finally told me "It's probably just an issue on our end, because we are having issues with the main site."

 

Thanks for the responses!

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