Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,536

members

1,268

online

36,236

topics

Top

550 5.1.1 Not our Customer i keep recieving this mesage when i try to sent email thru incredimail??they said the problem lies with my isp???

Regular Visitor

550 5.1.1 Not our Customer i keep recieving this mesage when i try to sent email thru incredimail??they said the problem lies with my isp???

550 5.1.1 Not our Customer i keep recieving this mesage when i try to sent email thru incredimail??they said the problem lies with my isp???

Gold Problem Solver

Re: 550 5.1.1 Not our Customer i keep recieving this mesage when i try to sent email thru incredimail??they said the problem lies with my is

That error usually indicates that you are using the wrong email address to send the email out.  RE-check the email address carefully for any typo.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 701 views
  • 0 kudos
  • 2 in conversation