Effective January 9th 2016, XFINITY Home will deploy a new user interface in all regions to the following devices:
Existing TCA203 Touchscreen Controllers over the course of the next two months
All newly-installed TCA203 and XH1-TC Touchscreen Controllers
The new user interface has a number of key features, including:
A single app experience (no launch required to view or interact with devices)
Improved alert and trouble help messaging
More intuitive arming error messaging
Improved screensaver experience
Integrated weather experience (instead of a separate weather app)
Persistent unresolved trouble list
There are a number of other changes from the old Touchscreen Controller user interface, including:
Some apps have been removed, including Sports, Help, Sudoku, Weather, Clock, Word of the Day, News and Calculator.
Fire Panic and Medical Panic have both been removed, but Police Panic remains.
In case of fire or medical emergency, it is better to dial 911 directly, as they can Geolocate, respond real-time and assist with active events.
For additional information about this change see here: https://customer.xfinity.com/help-and-support/home-security/touchscreen-getting-started-unified/
Did you know you can now restart your XFINITY Home touchscreen right from your smartphone? It's easy do to - all you need is to make sure you have the latest version of the XFINITY My Account app, version 1.15!
This feature can be used if your touchscreen should ever become slow or unresponsive. In just a few taps, you can restart your touchscreen and get back to enjoying the safety and security XH provides.
The My Account app is available for both iOS and Android today.