Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,950

members

592

online

29,074

topics

Top

new to voice

New Poster

new to voice

Hi, I have ahard line phone sevice and Just got voice can I cancel my phone sevice and use that phone number  for comcast voice? thank you

Service Expert

Re: new to voice


55schultz wrote:

Hi, I have ahard line phone sevice and Just got voice can I cancel my phone sevice and use that phone number  for comcast voice? thank you


You should have set up your phone service with Comcast to PORT your old number to the new CDV service.  Once the porting is complete, your old service will terminate.  

See the info in the following link:  https://www.xfinity.com/support/phone/local-number-portability/




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 196 views
  • 0 kudos
  • 2 in conversation