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modem just bought does not have phone plug

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modem just bought does not have phone plug

jus bought sbg6580 modem cant hook up phone comcast says it was compatable but its not

 

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Re: modem just bought does not have phone plug

https://mydeviceinfo.xfinity.com/ lists the retail modem, eMTA, and gateway devices they allow. Be sure to check the "Voice/Telephone enabled" box. You might also check the older http://mydeviceinfo.g.comcast.net/.