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fax machine says poor transmission since installation of new Comcast modem

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Brother multi-the fax has always worked. The scanner works. The printer works.  Since Comcast modem installed, the fax message indicates poor transmission and fails to send. May be coincidence but fax always worked prior.  1 out of 10 may succeed.  Telephone line direct from modem to scanner.  Same problem when telephone line routed to other jacks.

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mikemason wrote:

Brother multi-the fax has always worked. The scanner works. The printer works.  Since Comcast modem installed, the fax message indicates poor transmission and fails to send. May be coincidence but fax always worked prior.  1 out of 10 may succeed.  Telephone line direct from modem to scanner.  Same problem when telephone line routed to other jacks.


See this link for Faxing over VOIP problems:  http://www.voipmechanic.com/faxingissuesandotherdevices.htm




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