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constant busy signal when trying to call

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Has there been trouble getting thru on St. Simons Island, GA. I keep getting constant busy signal when trying to call the island.  BUT they do not have trouble making calls out. This has been going on, on and off, since last Saturday. VERY worrisome, as 89 yr old mother lives there. Please advise.

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mrshobe wrote:

Has there been trouble getting thru on St. Simons Island, GA. I keep getting constant busy signal when trying to call the island.  BUT they do not have trouble making calls out. This has been going on, on and off, since last Saturday. VERY worrisome, as 89 yr old mother lives there. Please advise.


If you have Comcast Digital Voice service, as a first step, reset your modem/gateway first.   See this link for instructions:  http://customer.xfinity.com/help-and-support/internet/power-cycling-your-modem/

 

If you continue to have issues, call into Comcast at 1-800-266-2278 or 1-800-934-6489 and speak with a CSR to begin the troubleshooting process with Comcast,




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