Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,844,483

members

1,119

online

36,613

topics

Top

Xfinity Voice

New Poster

Xfinity Voice

I am being charged for Voice , I have a land line.  Am I going to have additional charges to use Xfinity text?  How much?

I would have to use my Xfinity phone #?  How do I Easily let people know my new/additional contact number?

Maggie66

Official Employee

Re: Xfinity Voice

 

Maggie66, how are you trying to text? Via the connect app?

 

To use Text Messaging, customers must:

  • Be an Xfinity Voice Unlimited or Local With More subscriber.
    • Text Messaging and Voice2go features are not included with the Xfinity Voice Unlimited Saver plan.
  • Have an eligible smart device with the latest version of the Xfinity Connect app installed.
  • Use a primary Xfinity username; secondary users are only able to use Text Messaging if the account is Voice2go-enabled and they have been assigned a personal telephone number.

Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: Xfinity Voice

Need an answer to my question!
New Poster

Re: Xfinity Voice

No this does not answer any of my questions!
Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 3 replies
  • 225 views
  • 0 kudos
  • 2 in conversation