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What is the proper procedure when porting a phone number from vonage to xfinity.

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What is the proper procedure when porting a phone number from vonage to xfinity.

My xfiniity service is scheduled to be turned on 4/8/2008. I still have an active vonage phone number that I would need to port over to the xfinity service. The Comcast rep suggested I wait until the xfinity service has been completed before I cancel the vonage service. Does anyone have any suggestions on the procedure to make sure I do not lose this number? There seems to be several horror stories online where folks lost their number. I want to make sure I get this right.

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Re: What is the proper procedure when porting a phone number from vonage to xfinity.


@jamsie1952 wrote:

My xfiniity service is scheduled to be turned on 4/8/2008. I still have an active vonage phone number that I would need to port over to the xfinity service. The Comcast rep suggested I wait until the xfinity service has been completed before I cancel the vonage service. Does anyone have any suggestions on the procedure to make sure I do not lose this number? There seems to be several horror stories online where folks lost their number. I want to make sure I get this right.


DO NOT stop your Vonage service.  Once the porting has been completed, your Vonage service will be automatically stopped.




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