Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,871

members

1,763

online

30,034

topics

Top

VolP wire-connection

Regular Visitor

VolP wire-connection

Disconnected and reconnected my modem (TG862G/CT).  Internet and cable TV work, BUT my phones don't work (no dial tone).  Both ends of my VolP connection (back of modem and wall jack) are in bad shape. Can I find a replacement wire or do I have to have a Technician come to my house?

VolP IMG_4504.JPG
Silver Problem Solver

Re: VolP wire-connection

You can purchase one of those phone wires Wal-Mart, Home Depot, any hardware store ect, quite inexpensive.

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 175 views
  • 0 kudos
  • 2 in conversation