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Upgraded moden recently sent by Comcast

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Upgraded moden recently sent by Comcast

upgraded modem has no phone jack for my Comcast phone line

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Re: Upgraded moden recently sent by Comcast


Cverdun wrote:

upgraded modem has no phone jack for my Comcast phone line


If you had phone service prior to receiving the upgraded modem/gateway you may have been sent the wrong device.  Call into Comcast at 1-800-266-2278 or 1-800-934-6489 and speak to a CSR about this issue.