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Touchtone numbers not recognized when responding to phone menus

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Touchtone numbers not recognized when responding to phone menus

We use Xfinity for our home phone service and have a Panasonic cordless phone. Over the past six months or so, various touchtone phone menus (from banks, medical offices, businesses, etc.) do not always recognize the numbers that I punch in. This problem occurs randomly. I see archived threads from 2011, which show the same problems, but no solutions were posted.  I could replace the phone, but I want to be sure that what I get will work. Does anybody know whether specific phones are supported/not supported? 

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