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Tel1 & Tel2 lights have been solid but no phone connected

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Tel1 & Tel2 lights have been solid but no phone connected

I hadn't had phones connected to the modem, yet the Tel1 and Tel2 light are solid. Hadn't had this before. Should I be concern?

Service Expert

Re: Tel1 & Tel2 lights have been solid but no phone connected


@Flmgkat_60 wrote:

I hadn't had phones connected to the modem, yet the Tel1 and Tel2 light are solid. Hadn't had this before. Should I be concern?


There is nothing to worry about if you do not have phone service or you have no phones connected.




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Regular Contributor

Re: Tel1 & Tel2 lights have been solid but no phone connected


@geek46 wrote:

@Flmgkat_60 wrote:

I hadn't had phones connected to the modem, yet the Tel1 and Tel2 light are solid. Hadn't had this before. Should I be concern?


There is nothing to worry about if you do not have phone service or you have no phones connected.


I have 1-line phone service. Yesterday for the first time, I noticed that both TEL1 and TEL2 lights on my modem were illuminated. The manual states that an illuminated light indicates that the line is enabled. I have never requested a second phone line. If I understand the above comment, there is nothing to worry about regarding the TEL2 light being illuminated.

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