Xfinity plant
Xfinity globe
Community Forum

Strange problems with outgoing and incoming calls

New Poster

Strange problems with outgoing and incoming calls

My concern is about security of my voice line.  Here is a sample of many such problems:

-Thursday, 2:09 p.m., 11/3/02017 – call rec'd with 1 + 8 0s

-Connect Voice-s: Shows me placing calls to numbers that I didn’t call (at NTAH THCY, CA for example)

-7 missed calls from Paulsboro NJ, some at exactly the same time

-A friend reported the call screener on their end reported a different name than mine

-Connect Voice: Regularly shows me placing calls I did not make

-At least one local call from a man who claimed I was calling him a lot (never heard of him); I have saved a recording of him threatening to sue me

-Calls received showing multiple different phone numbers at the same time

-I suspect spoofers but have no idea what to do about it

Any help out there?

 

Official Employee

Re: Strange problems with outgoing and incoming calls

Hello Angel-1234. I can assist with the phone issues you have been experiencing. Please send me a private message and include your full name, service address, and account number so I can assist you.