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Phone # transfer

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Message 1 of 2
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When you set up a move, ask 100 times if it is being set up as a move, and not a new account.  I know of three other families that had to deal with the same issue and had problems retaining their existing phone #s.

 

 
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Posted by
Admin1

Message 2 of 2
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Hi Jaye2 -- Sorry to hear about this phone number issue. I reviewed your account and looks like a support agent was able to help get your phone number placed on your current account. Please let us know if any further service issues arise and we'll have them addressed. 




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