Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,353

members

1,202

online

29,957

topics

Top

Outside phone lines

New Poster

Outside phone lines

My phone lines is down in the walk way from the storm. Around by my neighbor house he can't get out of his front door. Who do I call.
Tags (1)
Service Expert

Re: Outside phone lines


@Kikta5 wrote:
My phone lines is down in the walk way from the storm. Around by my neighbor house he can't get out of his front door. Who do I call.

If this is a phone line you would need to contact the phone provider for your area.  If this is a cable drop from Comcast you can contact them at 1-800-266-2278 or 1-800-934-6489 and tell the CSR the issue.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 171 views
  • 0 kudos
  • 2 in conversation