Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,433

members

1,344

online

29,164

topics

Top

Is the phone jack on my router a standard rj11 line

New Poster

Is the phone jack on my router a standard rj11 line

So I recently switched to triple play and want to go buy a home phone. Can I plug the standard rj11 phone line in my box or is it a rj45
Official Employee

Re: Is the phone jack on my router a standard rj11 line

Hello 388frystown, that is a RJ11 connection. Also, on the back of the modem make sure you use the Line 1 port. You can plug a phone directly to your modem. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 229 views
  • 0 kudos
  • 2 in conversation