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Indentify on my iphone whos is calling my home phone

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Message 1 of 4
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My iphone used toidentify who was calling my house ihone. How do I get that feature back?

 

3 REPLIES
Posted by
Official Employee

Message 2 of 4
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lischiavitti, what do you mean? Did both your home iPhone and personal iPhone ring at the same time? 




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Posted by
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Message 3 of 4
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It still is not working. I had that feature for a couple of years. It was very nice as when I was at work it would indentfy on my cell phone who was calling my house!

Posted by
Official Employee

Message 4 of 4
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Hello lischiavitti, this is a feature of the "Xfinity Connect" app. You must have the app downloaded to get notifications someone is calling your home phone, if you have this downloaded please make sure you're signed in with the primary username on the account. You can also try removing the app from your phone all together and then add it back to clear up any communications issues. 




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