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I can't call out on my telephones, landline or cell phones. I can connect but no one can hear me.

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I can't call out on my telephones landlines or cell phones. I can connect with people but they can't hear me so they hang-up. I have had this for a few days now. Please let me know when I can expect service. Thanks.

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DeLila12 wrote:

I can't call out on my telephones landlines or cell phones. I can connect with people but they can't hear me so they hang-up. I have had this for a few days now. Please let me know when I can expect service. Thanks.


     You may need to have them resend the signal to your modem. You can do this via live chat. Good luck!

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Official Employee

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Hi DeLila12,

 

We you able to get assistance with the phone service? If not I can help. Just send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify the first and last name of the account holder, and the street address or the account number and first and last name of the account holder with your services.




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