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Calls drop/disconnect after 4-5 minutes on phone? Is there a solution to this?

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Calls drop/disconnect after 4-5 minutes on phone? Is there a solution to this?

Every since I have had comcast tripple play my call drop/disconnect aft 4-5 minutes on phone.  I have called at least 4 times and a tech has been sent out three times and nothing ever gets fixed.  Is there a solution to this issue?

 

Official Employee

Re: Calls drop/disconnect after 4-5 minutes on phone? Is there a solution to this?

Hi acary1, apologies for your experiences with your phone service and I can assist reviewing this further for you.  Please send me a private message with your account number (name on account, address and account number).

 

Thank you




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