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we cant use our land line phones it seams no connection

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we cant use our land line phones it seams no connection

are the phone connection down with our tv ,computer , and phone

Service Expert

Re: we cant use our land line phones it seams no c


eldecobbo wrote:

are the phone connection down with our tv ,computer , and phone


 

If all 3 services are not working, you are in a system wide outage.  There are outages that only affect a single service.  You can check this by logging into your account online ( MyAccount ) with a smartphone, from the Xfinity MyAccount APP, texting OUTAGE to 266278, or by calling into Comcast @ 1-800-266-2278.  Note:  CSR's are sometimes unaware of local outages.



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