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voicemail access

New Poster

voicemail access

when i try to access my VM from home i recieve a message, "you are required to make you initial call from your home phone.  Please hang up and try again from your home phone."  I am using my home phone to call in.

Official Employee

Re: voicemail access

Hi mdf1, I am showing that you called in, were they able to get your voicemail working properly?

 

Thank you




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Regular Contributor

Re: voicemail access

comcast would have to disable to VM tutorial. that should resolve the issue.