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voice mail

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voice mail

The voice mail has knocked out my answering machine.  I have never signed up for voice mail.  How do I get this deleted from my phone?

 

Thanks

Service Expert

Re: voice mail


la51 wrote:

The voice mail has knocked out my answering machine.  I have never signed up for voice mail.  How do I get this deleted from my phone?

 

Thanks


The quickest way to restore your personal answering machine as your preference is to go into the VM settings and set the VM number of rings HIGHER than the number of rings your personal answering machine is set for:  https://customer.xfinity.com/help-and-support/phone/change-number-of-rings-before-calls-are-forwarde...

 

You can also call into Comcast and request that the VM feature be DISABLED on your account as well.




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Official Employee

Re: voice mail

Hi la51,  I can assist in getting this feature removed from your account and will send you a private message to further assist.

 

Thank you




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