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voice mail

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voice mail

How can I get voicemails deleted by accident?  I tried pressing 6 to receive them, but that doesn't work.

New Poster

Re: why can't I delete missed calls, answered calls and place calls in Xfinity voice

maybe you could tell me how to retrieve deleted voice mails that were deleted by accident.  comcast can't.

Problem Solver

Re: voice mail


cherd wrote:

How can I get voicemails deleted by accident?  I tried pressing 6 to receive them, but that doesn't work.


If you have Xfinity Connect Voice service enabled on your account then you can find the deleted Voicemail in Trash folder.

 

VM.png

 

You can select the VM from Trash folder and undelete the VM. Later, listen to the voice mail from Voicemail folder.

 

Brian

Comcast Silicon Valley 

New Poster

Re: voice mail

I tried this today, but there were no messages, or anything listed. No phone calls, no missed calls nothing. I accidentally deleted a voicemail from Mother who passed away a couple of months ago, and I am devastated, and desperate to get it back.

 

According to the website, delted voicemails are there for  24-48 hours from the time of deletion. So, where's mine?