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voice mail msg

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Posted by
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Message 1 of 4
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unable to remove msg on phone "voice mail msg via phone co" when there are no messages in my voice mail box?? My CID lists last call was from COMCAST who did not leave a msg.  Chat support could not fix and refered to tech experts or something who would contact in 12 to 24 hours, which they have not done!  Have to put phone in drawer as blinking voice mail alert light wont keep me awake.

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Posted by
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Message 2 of 4
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Solution

tootsie37 wrote:

unable to remove msg on phone "voice mail msg via phone co" when there are no messages in my voice mail box?? My CID lists last call was from COMCAST who did not leave a msg.  Chat support could not fix and refered to tech experts or something who would contact in 12 to 24 hours, which they have not done!  Have to put phone in drawer as blinking voice mail alert light wont keep me awake.


See this Topic which is "pinned" at the top of this forum:  http://forums.xfinity.com/t5/Home-Phone-Features/Voicemail-messages-indicator-always-on/m-p/2903148#...




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Posted by
Official Employee

Message 3 of 4
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Hi tootsie37, If you have tried what geek46 has recommended to fix your stuck message waiting indicator light, I can assist. Please let me know if there is anything further you need. 




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Posted by
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Message 4 of 4
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It worked! Great and thanks.  Too bad I wasted 45 min on chat with support? Without a fix that only took a minute using your advice.