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voice mail keep cuting people off

Frequent Visitor

voice mail keep cuting people off

hi

everytime somone leave me a voice mail message thay get cut off  and when somone  speak s to leave a message it cut them off and thay cant leave a message this been going on for a while now and i had been calling comcast srpport  lote s of times and no one willing to reset my mail box to see that fixs the prom  and i also would like to know if comcast  ever going to come  out with new voice system  that would makes everything  much better   like when it tell you whats you like to do it s all ways loud  and i nutice when to tell  you whats you like to do it tell s you in mix voice s too

 

thanks

Problem Solver

Re: voice mail keep cuting people off

---

 

Sorry about the issue you are having with your voicemail. I can reset your voicemail but I need you to be aware that this will delete any saved voice messages you have. You can forward them to another mailbox if you like or download them to your PC. Please let me know how you want to proceed.

I will need your permission before I can reset your voicemail.




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Thanks
-Keisha-
Frequent Visitor

Re: voice mail keep cuting people off

hi

yes i would  like to go head with reset i have no message s in the voice mail sysen so go head with the rest of the voice mail thank s you  i let you know that fix s the prom

Frequent Visitor

Re: voice mail keep cuting people off

hi

i just want to know how long does  the reset take  still waiting for  reset of the voice mail box any way the modm can be reset as well

 

thanks

Frequent Visitor

Re: voice mail keep cuting people off

hi

i just wanted to let you know that the voicemail mall box was never reset at all the voice mail still the same as it was it never was reset

 

thanks

Problem Solver

Re: voice mail keep cuting people off

---

 

Can you check your voicemails. We were able to leave a message today without out any issues.




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I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
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Was your question answered? Mark it as an accepted solution!solution Icon
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I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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Retired Comcast Employee.
Please post so people with similar questions may benefit.
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Thanks
-Keisha-
Frequent Visitor

Re: voice mail keep cuting people off

i was abile to check voice mail thank you

Problem Solver

Re: voice mail keep cuting people off

---

 

Thank you for following up with me. I am glad that we were able to get this resolved for you.




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon


Thanks
-Keisha-