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unwanted call forwarding

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New Poster

unwanted call forwarding

During one of your upgrades someone activated call forwarding and I don't want it, now I cant get rid of it. What do I do?

Accepted Solution

Re: unwanted call forwarding


tmcm1148 wrote:

During one of your upgrades someone activated call forwarding and I don't want it, now I cant get rid of it. What do I do?


 

You can remove/edit Call Forwarding by referring to this link:  http://customer.xfinity.com/help-and-support/phone/forward-calls-with-call-forwarding/



The Support Forums are "public" forums and you should not post identifiable information (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers,the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing.  Please ensure your post is in the correct Forum to begin with.  Please do not send me Private Messages for personal help but instead use the Forums to allow everyone to read and offer comments to assist you.  Comcast employees are identified with RED lettered User Names.

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Service Expert

Re: unwanted call forwarding


tmcm1148 wrote:

During one of your upgrades someone activated call forwarding and I don't want it, now I cant get rid of it. What do I do?


 

You can remove/edit Call Forwarding by referring to this link:  http://customer.xfinity.com/help-and-support/phone/forward-calls-with-call-forwarding/



The Support Forums are "public" forums and you should not post identifiable information (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers,the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing.  Please ensure your post is in the correct Forum to begin with.  Please do not send me Private Messages for personal help but instead use the Forums to allow everyone to read and offer comments to assist you.  Comcast employees are identified with RED lettered User Names.




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New Poster

Re: unwanted call forwarding

Thanks for the help. It's just what I needed.