Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,788,320

members

32

online now

1,938,424

discussions

Top

universal caller & pc not working

New Poster

universal caller & pc not working

Trying to get caller id on tv & pc to work.  Have a Motorola DCX3400 set box.  Hasn't worked since we got service in May.  Tech says it will work in 24 hours.

Cable Expert

Re: universal caller & pc not working

The Comcast Cares Team has been notified and will get the right people involved.

 

Watch this post and your email for updates from the team during the business week.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Problem Solver

Re: universal caller & pc not working

A test was set to both TV and PC and they went through. Are you still having issues?




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon

New Poster

Re: universal caller & pc not working

Tech was out to improve internet and got the caller id to work.

 

Thanks, Sharon