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unable to complete voicemail tutorial

New Poster

unable to complete voicemail tutorial

I am unable to complete the xfinity voicemail tutorial when asking to turn on the skip pin feature

Regular Contributor

Re: unable to complete voicemail tutorial

Assuming that you still need to get the job done:

 

Set Up Skip PIN

  1. Access your voicemail.
  2. From the main menu, press 4to change your Personal options.
  3. Press 2 to change Administrative options.
  4. Pressto change General options.
  5. Press 5 to control the Skip PINoption:
  6. Press 1 to turn on the Skip PIN option (to turn off the Skip PIN option, go through steps 1-5 and press 2).

When this feature is active, you’ll no longer be asked to enter your password when you access your voicemail from home using either *99 or your home telephone number. Please be aware that if you activate this feature, anyone in your home will be able to access your voicemail messages.

 

Reference: 

http://customer.comcast.com/help-and-support/phone/setting-up-voicemail/

 

 

 

New Poster

Re: unable to complete voicemail tutorial

not able to access the main menu. when ever i try it says tutorial for setting up the pin. but when i push one or two for skip pin option it keeps saying are you still there then it repeats it. after a while it says try it agian later then hangs up