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transferred to Comcast, phone no longer rings

New Poster

transferred to Comcast, phone no longer rings

So I transferred my service. Had to redo the 3rd party verification once I installed my equipment so while I could call out, no one could call me. Then I see that I have a new voicemail message indicator on my phone. It's my comcast voicemail. I also see that I have 3 missed calls. Lo and behold, people are calling but my phones are no longer ringing. 

 

It's been 1.5 hours and 3 reps later and STILL no resolution. 

New Poster

Re: transferred to Comcast, phone no longer rings

We already had Comcast voice but installed their "new" modem and the phone no longer rings. Let me know if you get resolution because at this point we are seriously considering changing the voice service.
New Poster

Re: transferred to Comcast, phone no longer rings

Need this home service on my mobile phone so I can returned people call when I am not at home
New Poster

Re: transferred to Comcast, phone no longer rings

Same problem here.  2 customer service reps.  Many times dropped from customer service phone tree.  Last rep said waith 24 hours.  No resolution yet.