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time of call

Frequent Visitor

time of call

I want to know when Comcast is going to get the time correct.  I have gotten home at 6PM to find out about a call made at 8PM the same day.  They must assume I am on Eastern time - but I am in California.  When are they going to correct this problem? 

Cable Expert

Re: time of call

Please share what has happend when you contacted Comcast support abou this.  Did they put in a ticket, or not?




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Frequent Visitor

Re: time of call

My message to you is my contacvt with Comcast.  I would be surprised if this did not happen to others.  Do

upu have a solution.

Problem Solver

Re: time of call

---

 

Sorry about the time issues with your voicemail. If you are still experiencing a issue please let me know.




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Thanks
-Keisha-
Frequent Visitor

Re: time of call

My contact with Comcast has not been very good.  I think I had a reasonable comment -

and no one seems to understand it.  Unfortunately, I have spent hours trying to complain

thru their system - and I have had other things to do.  they need to come up with a clear

solution - and fix their system so that others do not have the same problem. 

Frequent Visitor

Re: time of call

It is still happening

Problem Solver

Re: time of call

--

 

Sorry about the issues you are experiencing. I have escalated your issue. Someone will be in contact with you soon.




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I am an Retired Official Comcast Employee.
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Thanks
-Keisha-
New Poster

Re: time of call

Has there been a solution for this issue?  I have the same problem.  The time appears correctly when I look at messages on my computer, but within the voice mail message itself, when I'm told the time of the call, it's an hour later than the current time.  I'm in the central time zone, but voice mail gives time as in eastern.  Thanks!

Problem Solver

Re: time of call

---

 

Sorry about the issues you are having. I have escalated this problem your having and someone will be in contact with you.




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I am a Retired Official Comcast Employee, and I no longer actively support the forum.
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I am an Retired Official Comcast Employee.
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Thanks
-Keisha-