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referral message for new phone number

Regular Visitor

referral message for new phone number

We moved and disconnected the old phone and started a new phone.  I'm being told that the message on the old phone will simply be ' this service is disconncted' and that it isn't possible to say, ' and the new number is:'

 

is this true? 

Silver Problem Solver

Re: referral message for new phone number

Normally, yes, people will just get a message saying the number is no longer in service. If you want a referral message you need to contact support and have them put it there.