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re voicemail PLEASE HELP!

Frequent Visitor

re voicemail PLEASE HELP!

While I 'm calling out from my landline if someone at the same time is trying to call me, should the comcast voicemail not pick up the call? My number rings busy when this happens. My number never had a busy signal, messages were always picked up by voicemail even if phone was left off hook accidentally.  Does anyone know how to fix this please? This is a new problem.

Frequent Visitor

Re: re voicemail PLEASE HELP!

That happens to our voicemail too.  A lot of times my friend is asking me why the phone is busy whenever my daughter is using it.  Maybe there are more complaints Comcast will look into this.

Frequent Visitor

Re: re voicemail PLEASE HELP!

I certainly hope Comcast>Xfinity will look into this as we pay for voicemail monthly. Thank you for replying.