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"No Line" = No DiaL Tone

New Poster

"No Line" = No DiaL Tone

We are trying to install new telephones (cordless - 4 handsets) When I plug into the jack where our current telephones are the new phone screen reads "No Line":- no dial tone.  This makes no sense since it is the same box we are currently using with the old telephones.  The phone is AT&T Model DECT6.0 cordless telephone/answering system with caller ID/waiting. Is this phone model compatible with Xfinity?

 

Thank you,

 

 

Grace V. Galaschewski

Business Manager

St. Michael Church

1saintmichaelchurch@comcast.net

Frequent Visitor

Re: "No Line" = No DiaL Tone

Is there no dial tone on the line?

New Poster

Re: "No Line" = No DiaL Tone

Hi I have installed my new modem and all connections are in place but I do not have a telephone line and tel phone line 1 and line 2 are not blinking on the modem?  Please help.  Thanks

New Poster

Re: "No Line" = No DiaL Tone

Comcast Rep,

 

Correct - there is NO dial tone.

Frequent Visitor

Re: "No Line" = No DiaL Tone

email us details and the phone number at we_can_help@comcast.com and we will look into this