Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,788,987

members

8

online now

1,938,986

discussions

Top

prevent a caller from calling you

New Poster

prevent a caller from calling you

Is there a way to block a number from calling you?  These telemarketers call all from the same number and ask for different people and then act like YOU called THEM!  I need to stop them from calling here all day.  I have put the number on the do not call list. Can I prevent it on my end!  HELP!!!!

Regular Contributor

Re: prevent a caller from calling you

I think you can block their telephone number through a feature called call screening.  To use it, you should dial *60 from your home phone and follow the instructions.  You will need to have the number that is calling you and it is most likely included in your telephone plan.  I think you can only have ten numbers on your call screening list though.