Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,787,150

members

28

online now

1,937,619

discussions

Top

phone service not working

New Poster

phone service not working

Every time it rains or snows I have no phone service, unable to call out or receive calls no dail tone

Cable Expert

Re: phone service not working

Please contact Comcast support and book a tech visit to find the issue and get it fixed.  There's some connection issues with either the coax or inside phone wiring.

 

1-800-266-2278




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon