Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




phone outage

New Poster

phone outage

My phone line was out in Midlothian, VA.   I have a dial tone now but the line keeps cutting out.  When I make a call they only hear about every other word.

Gold Problem Solver

Re: phone outage

If you have access to a cell phone or neighbor's phone, I would call 1-800 comcast.

Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.