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phone logs

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phone logs

How do I get older phone logs? Seems only back to September avaialble on website. Help. Tx

Accepted Solution

Re: phone logs


58margaret wrote:

How do I get older phone logs? Seems only back to September avaialble on website. Help. Tx


 The logs are available for 90 days... if you need older logs you will need to contact Comcast directly to see if they can retrieve and send them to you,

 

-=Ray=-

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Service Expert

Re: phone logs


58margaret wrote:

How do I get older phone logs? Seems only back to September avaialble on website. Help. Tx


 The logs are available for 90 days... if you need older logs you will need to contact Comcast directly to see if they can retrieve and send them to you,

 

-=Ray=-




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New Poster

Re: phone logs

How do you get recent ones?  The one I'm seeing is a month old?

Service Expert

Re: phone logs


Kelleyann71 wrote:

How do you get recent ones?  The one I'm seeing is a month old?


Clear your cache/cookies....delete history and reload the website.




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