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phone line is saying it is in use

Regular Contributor

phone line is saying it is in use

This has happened only one time. No one on the phone yet the phone indicates the line is in use. This is a cordless phone plugged directly in the the cable moden. Do the X1 boxes call out (to comcast?) Not sure what caused this.

 

Thanks in advance

Service Expert

Re: phone line is saying it is in use


shakerandamover wrote:

This has happened only one time. No one on the phone yet the phone indicates the line is in use. This is a cordless phone plugged directly in the the cable moden. Do the X1 boxes call out (to comcast?) Not sure what caused this.

 

Thanks in advance


DO you have a home alarm system ( not comcast ) on your phone system? 

 

My alarm system sometimes calls out duiring routine maintenance issues.....

 

-=Geek=-




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Regular Contributor

Re: phone line is saying it is in use

Hi geek46,

 

No security system as of yet. I was informed comcast (in my area) can not support  such security providers as ADT, etc. I'm still researching if that's the case.