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phone calls dropped, no dial tone, incomplete

New Poster

phone calls dropped, no dial tone, incomplete

Reporting call dropping, and both incoming and outgoing calls incomplete or disappearing.

 

Local area Metrowest south of Framingham, several towns.

 

Please advise if issue is being worked .. If not, please correct

New Poster

Business phone lines down

Our business phone lines are down and I can't reach the comcast customer support.  The calls from my cell phone to the customer support are going through the prompts but says at the end, we're sorry but we are unable to process your call.  HELP.

 

New Poster

Re: phone calls dropped, no dial tone, incomplete

The same thing is happening here in Nashua and this isn't the first time.  Fix it. I'm sick  of it.

Cable Expert

Re: Business phone lines down

This is a Community Forum, no one from Comcast is instantly available here.  You might want to do a live chat https://www.comcastsupport.com/chatentry/




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New Poster

Re: phone calls dropped, no dial tone, incomplete

Same problem in hamilton.Calls dropped,no connection made when call is dialed, We have dial tone,

Incoming calls get a busy signal but no connection.

 

LB/south hamilton surrey lane

New Poster

Re: phone calls dropped, no dial tone, incomplete

Now, it's not just the phone but the entire service, internet and television is choppy.  OOPS - It must be raining.  Can you please provide the service I'm paying for?  If I didn't pay you, you'd be the first to cut the service, wouldn't you?  Monopolies.

Cable Expert

Re: phone calls dropped, no dial tone, incomplete

You can share your outages but this is a community forum, no one from Comcast is monitoring these forums.




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New Poster

Re: phone calls dropped, no dial tone, incomplete

here in west chester,pa.  impossible to retrieve messages

New Poster

Re: Business phone lines down

Same thing here

New Poster

Re: phone calls dropped, no dial tone, incomplete

I don't want a forum, I want someone who will respond or acknowledge they are aware of the problem.

New Poster

Re: phone calls dropped, no dial tone, incomplete

Same problem here in EHT..please advise

 

New Poster

Re: phone calls dropped, no dial tone, incomplete

We have a dial tone, but are unable to connect the call. It never rings it eventually just drops it and you get a busy tone.

 

New Poster

Re: phone calls dropped, no dial tone, incomplete

tried to online chat with tech support and the little circle is still circling after 20 some minutes

New Poster

Re: phone calls dropped, no dial tone, incomplete

Well the same is happening to me here in Peabody, Can't get through on chat and can't get through on my cell calling them. At least this way others like me now know it's not just a problem on my end. Seems like a Comcast issue.

New Poster

Re: phone calls dropped, no dial tone, incomplete

Same here, can't make or take calls...BUSINESS line!  Pembroke MA

New Poster

Re: phone calls dropped, no dial tone, incomplete

having same problems on the South shore, Hanover, Hanson, Pembroke area

 

Frequent Visitor

Re: phone calls dropped, no dial tone, incomplete

I am having Problems with the Phone as well as reaching comcast from my cell as well. I am in Revere, Whats happeining?   This is not the first time I have had this problem.

New Poster

voicemail and landline

voicemail on internet is not working..also impossible to retrieve messages and calls on landline

New Poster

Re: phone calls dropped, no dial tone, incomplete

Got mine back in Hanson!

New Poster

Re: phone calls dropped, no dial tone, incomplete

any body have 1/2 a business phone problem, some work some don't,

the same with receiving calls

Problem Solver

Re: phone calls dropped, no dial tone, incomplete

We did received reports of CDV interruptions. Our engineers looked into this & all services are operational at this time.




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