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no email notification about voicemail

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Message 1 of 9
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Suddenly, I am not getting notifications about voice mail sent to my email.  It was working fine until three days ago and I have not touched the settings.  Any ideas?

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Posted by
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Message 2 of 9
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skatt wrote:

Suddenly, I am not getting notifications about voice mail sent to my email.  It was working fine until three days ago and I have not touched the settings.  Any ideas?

 


Hello,

I was just wondering is this for the motorola droid phone if so you are the second person who has this problem.

 

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Message 3 of 9
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I have the same issue - no email notifications since October 12.  What's up?

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Message 4 of 9
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.. and this is for a business with VOIP.  Phones work fine.  Internet works fine.  I have made no changes to our settings.

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Message 5 of 9
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This is for my comcast email account. It's not showing up in my email in general, not just my blackberry.
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Message 6 of 9
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The problem suddenly resolved today. Must have been systems issue.
Posted by
Problem Solver

Message 7 of 9
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All,

 

Sorry about the inconvenience and the issues you are having.

If you are using a cell phone, ipad device etc to receive your notifications please log into your comcast.net email address and verify that your notifications are on the server. If they are try power cycling your device.

 

If you are still experiencing an issue can you please reply to me and let me know.




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Thanks
-Keisha-
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Message 8 of 9
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Since we got a new Comcast box our phones in the house no longer show that we have a voicemail.  This worked with the old Comcast box.  Comcast tech support had no idea why so they open a CR ticket number.  Does anyone have any idea why this stopped working?

 

 

Posted by
Problem Solver

Message 9 of 9
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---

 

Sorry about the issues you are having.

Can you make sure that your notifications are still set up and let me know.




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I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
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Thanks
-Keisha-