Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,785,916

members

15

online now

1,936,554

discussions

Top

no dial tone

New Poster

no dial tone

I have internet and cable but no telephone dial tone.  I reset the modem and that didnt work.  I plugged a phone directly into the back of the D182 modem and nothing.  All lights are on on the modem except Tel 1.  What can I try next???  I'm really getting tired of comcast equipment issues!

Service Expert

Re: no dial tone


Psaacondrin wrote:

I have internet and cable but no telephone dial tone.  I reset the modem and that didnt work.  I plugged a phone directly into the back of the D182 modem and nothing.  All lights are on on the modem except Tel 1.  What can I try next???  I'm really getting tired of comcast equipment issues!


Since you have already performed he troubleshooting, you should call into COmcast and register a trouble ticket for your affected services....




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon