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no dial tone

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New Poster

no dial tone

I still have no dial tone.  Who can help?

Accepted Solution

Re: no dial tone

None of the people I spoke with at Comcast or on line told me I had to reregister my phone line.  When I called the help line a woman in the Philipines got me the correct information.

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Service Expert

Re: no dial tone


cmweisker wrote:

I still have no dial tone.  Who can help?


Try removing power....wait.... then plug back in....wait for the modem to fully come oniline then try again....

Also try moving the phone line to the other TEL jack...

If these steps fail, you should call 1-800-comcast.

-=Ray=-




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New Poster

Re: no dial tone

None of the people I spoke with at Comcast or on line told me I had to reregister my phone line.  When I called the help line a woman in the Philipines got me the correct information.

New Poster

Re: no dial tone

How do you solve the problem ?

 

How do you register your phone line ?