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no dial tone

New Poster

no dial tone

Dial tone is going in and out help!!!

 

Silver Problem Solver

Re: no dial tone

The voice voice/internet modems are reset by pushing a button in the back with a pen or paper clip, you can't reset them by unplugging them because of the battery backup

Connection Expert
Moved:

Re: no dial tone

Connection Expert

Re: no dial tone

If there is no battery present (Comcast's latest policy is to not supply one anymore), then you can powercycle it by pulling the plug for about 30 seconds. 

 

FWIW, sometimes the reset button malfunctions and you need to pull the plug and also remove the battery (if it has one) for about 30 seconds to reset it.




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