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new to comcast phone

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new to comcast phone

New to comcast phone system.  I can call out..calls  in go to my autoamtically to voice mail...I can only retrieve messages on line????  What is wrong with my phone system? 

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Re: new to comcast phone


sequoia94 wrote:

New to comcast phone system.  I can call out..calls  in go to my autoamtically to voice mail...I can only retrieve messages on line????  What is wrong with my phone system? 


 

As a first step, try rebooting the modem/gateway.  Pull power from outlet, let sit 5 seconds and plug back in ( if the device has a battery back up, pull that out as well during this process ).   Allow 3-5 minute for device to come back online.    

 

If this doesn't fix the issue, call into comcast and register a trouble ticket for your non-working sevices.

-=Ray=-



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