Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,787,371

members

72

online now

1,937,823

discussions

Top

new modem hookup and no phone "check tel line"

New Poster

new modem hookup and no phone "check tel line"

Have triple play and received new modem for hookup. After 5 times calling in the internet works, TV was working okay and now phone still does not work.  Us splitter for phone hookup in back of modem and have several other remote phones on same line. Need phone to work, all phones for same line. Advise!!!