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name on caller ID from cell phone

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name on caller ID from cell phone

I recently bought a cell phone, and when I use the cell phone to call my home, the name on the caller ID at my home is NOT my name. I contacted the cell phone provider about this, and they told me that this was something that should be handled by my phone carrier!

 

Is this true, or am I being handed a line of BS from the cell phone provider?

 

Many thanks!

Service Expert

Re: name on caller ID from cell phone


freddie42 wrote:

I recently bought a cell phone, and when I use the cell phone to call my home, the name on the caller ID at my home is NOT my name. I contacted the cell phone provider about this, and they told me that this was something that should be handled by my phone carrier!

 

Is this true, or am I being handed a line of XX from the cell phone provider?

 

Many thanks!


 

The cellular carrier is required to update its information for numbers it has assigned, not Comcast.  If you get nowhere with the carrier, try reading this link to see if this option is available to you:  http://forums.xfinity.com/t5/Universal-Caller-ID/SOLUTION-TO-CORRECT-CALLER-ID-SHOWS-WRONG-NAME/m-p/...



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