Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,786,190

members

79

online now

1,936,858

discussions

Top

my new phone in xfinity sends all the calls I get to vicemail

New Poster

my new phone in xfinity sends all the calls I get to vicemail

I just got Voice and Internet from Xfinity and when I try to call my home phone it doen't ring and sends me to automatic voicemail. How do I fix that?

Silver Problem Solver

Re: my new phone in xfinity sends all the calls I get to vicemail

Hello,

Go to xfinity connect > preference > voice. Click on call forwarding and rings or the edit link.  On the next page set the rings to whatever you want before sent to voice mail. Follow the remaining steps and that it.

New Poster

Re: my new phone in xfinity sends all the calls I get to vicemail

I can't find the call forwarding and rings.